department & staff Directory
Accounting Department
Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587
Phone:
951-244-6841 option 2
Hours:
Monday - Friday
8 a.m. to 5 p.m.
Closed Saturday & Sunday
Responsibilities:
Accounting is responsible for managing the Canyon Lake POA's financial operations in accordance with fiscal and accounting policies. Primary responsibilities include:
- Billing of member assessments and applying payments received
- Recording of amenity revenues (restaurants, golf course, slip rentals, horse board)
- Following Collection Policy related to delinquent accounts
- Ensuring all invoices are paid by the Canyon Lake POA and have proper approvals
- Timely reporting of monthly and annual financial statements
Staff | |||
---|---|---|---|
Name | Title | Phone | |
Dawood, Susan | Controller | Email Susan Dawood | 951-244-6841 x231 |
Macias, MaryJo | Accounts Receivable Supervisor | Email MaryJo Macias | 951-244-6841 x235 |
Flores, Morgan | Collections Specialist | Email Morgan Flores | 951-244-6841 x315 |
Castaneda, Javier | Accounts Payable Clerk | Email Javier Castaneda | 951-244-6841 x237 |
Activities Department
Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587
Phone:
951-244-6841 x610
Email:
Activities Department
Hours:
Monday - Friday
8 a.m. to 5 p.m.
Closed Saturday & Sunday
Responsibilities:
Activities manages many of the Canyon Lake POA's facilities along with recreational activities and the use of the Canyon Lake POA facilities and amenities.
Recreational Programming:
Activities coordinates a variety of recreation programming for the membership including:
- Aquatic programming
- Classes
- Community events
- Senior and youth activities
- Special events such as Fiesta Day and the 4th of July Fireworks Show
Staff | |||
---|---|---|---|
Name | Title | Phone | |
Pratt, Carrie | Senior Activities Manager | Email Carrie Pratt | 951-244-6841 x619 |
Grant, Tiffany | Activities Generalist | Email Tiffany Grant | 951-244-6841 x613 |
Roark, Sierra | Activities Specialist | Email Sierra Roark | 951-244-6841 x614 |
Montano, Jose | Pool Manager | Email Jose Montano | 951-244-6841 x618 |
Canyon Lake Golf & Country Club
Physical Address:
32001 Railroad Canyon Road
Canyon Lake, CA 92587
Phone:
951-246-1773
Canyon Lake Golf Shop
Physical Address:
32001 Railroad Canyon Road
Canyon Lake, CA 92587
Mailing Address:
32001 Railroad Canyon Road
Canyon Lake, CA 92587
Phone:
951-246-1782
Hours:
Daily from 6 a.m. to 6 p.m.
Staff | |||
---|---|---|---|
Name | Title | Phone | |
Kemball, Pat | Golf Pro | Email Pat Kemball | 951-246-1782 |
Country Club Bar & Grill
Physical Address:
32001 Railroad Canyon Road
Canyon Lake, CA 92587
Phone:
951-246-1773
Hours:
Monday through Thursday - 6 a.m. to 8 p.m.
Friday - 6 a.m. to 10 p.m.
Saturday & Sunday - 6 a.m. to 8 p.m.
Staff | |||
---|---|---|---|
Name | Title | Phone | |
Country Club Bar & Grill Manager | Email Manager | 951-246-1783 |
Community Patrol
Physical Address:
23066 Canyon Lake Drive
Canyon Lake, CA 92587
Phone:
951-244-6841 x410
Responsibilities:
The Canyon Lake POA provides community patrol services for the community of Canyon Lake, their responsibilities include: Community Patrol and Marine Patrol Gate Access Control Enforcement of Rules & Regulations
When To Call Community Patrol:
Community Patrol can assist with the following non-emergency incidents:
- Barking or Loose Dogs
- Golf Carts Violating Rules and Regulations
- Illegal Fishing
- Loud Noise Complaints
- Motorcycle Riding In Community
- Parking Violations
- Speeding Traffic Vehicles
- Suspicious Vehicle/Person(s)
- Traffic Sign Violations
- Vandalism To Association Property
- Vehicle Accidents
Call 9-1-1 For Emergencies
For emergency situations, always call 9-1-1 for help. In any emergency police, fire or medical situation call 9-1-1 to report a crime, fire, heart attack, serious injury or any incident requiring an immediate response.
Staff | |||
---|---|---|---|
Name | Title | Phone | |
Community Patrol, Dispatch | 951-244-6841 x410 | ||
Gorham, CCAM, Cory | Senior Member Services Manager | Email Cory Gorham, CCAM | 951-244-6841 x319 |
Johnson, Vanessa | Community Patrol Chief | Email Vanessa Johnson | 951-244-6841 x419 |
Debow, Ebony | Community Patrol Captain | 951-244-6841 x419 |
Corporate Department
Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587
Phone:
951-244-6841 x210
Email:
Email Corporate Department
Hours:
Monday - Friday
8 a.m. to 5 p.m.
Closed Saturday & Sunday
Services:
Corporate's services include maintaining records, disseminating information on the activities of the Canyon Lake POA; promoting adherence to the Canyon Lake POA's governing documents, and providing other administrative and management support to the membership.
Staff | |||
---|---|---|---|
Name | Title | Phone | |
Kazakoff, CAMEx® CCAM® CMCA®, Eric | General Manager | Email Eric Kazakoff | 951-244-6841 x210 |
Jensen, Lynn | Assistant General Manager | Email Lynn Jensen | 951-244-6841 x215 |
McNaughton, Harmony |
Public Information Officer & Clerk of the Board |
Email Harmony McNaughton | 951-244-6841 x212 |
Moreno, Andrea | Corproate Administrator | Email Andrea Moreno | 951-244-6841 x213 |
Hearing Services
Physical Address:
31512 Railroad Canyon Road
Canyon Lake POA Office
Canyon Lake, CA 92587
Phone:
951-244-6841 x220
Hours:
Monday - Friday
8 a.m. to 5 p.m.
Closed Saturday & Sunday
Forms :
Appeals Request
Staff | |||
---|---|---|---|
Name | Title | Phone | |
McFadden, Mary | Hearing Services Associate | Email Mary McFadden | 951-244-6841 x220 |
Human Resources
Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587
Phone:
951-244-6841 x218
Fax:
951-246-1770
Hours:
Monday - Friday
8 a.m. to 5 p.m.
Closed Saturday & Sunday
Responsibilities:
Human Resources is responsible for administering employee policies, procedures, and practices.This department provides vision and leadership to promote an environment that values excellence, diversity, creativity, and productivity at all levels of the organization.
Policies:
Human Resources ensures that all personnel policies adopted by the Canyon Lake POA's Board of Directors are carried out in a reasonable and consistent manner, and to provide for the Canyon Lake POA's compliance with state and federal statutes involving personnel management.
Staff | |||
---|---|---|---|
Name | Title | Phone | |
Harden, Lisa | Human Resources Manager | Email Lisa Harden | 951-244-6841 x221 |
Lighthouse Restaurant & Bar
Physical Address:
Canyon Lake Lodge
22200 Canyon Club Drive
Canyon Lake, CA 92587
Phone:
951-244-6841 x771
Mailing Address:
Canyon Lake, CA 92587
The Lighthouse Restaurant & Bar is located inside the Lodge in Canyon Lake. It offers breathtaking views of the lake, a casual menu, and quality service seven days a week.
Hours:
Monday - Thursday from 5 p.m. to 9 p.m.
Friday from 5 p.m. to 10 p.m.
Saturday from 12 p.m. to 10 p.m.
Sunday from 10 a.m. to 8 p.m.
Staff | |||
---|---|---|---|
Name | Title | Phone | |
Barton, Christina | Banquet Sales Supervisor | Email Christina Barton | 951-244-6841 x722 |
Anagnostopoulos, Thomas | Canyon Lake Lodge Manager | Email Thomas Anagnostopoulos | 951-244-6841 x723 |
Marine Patrol
Physical Address:
Holiday Harbor
22180 Village Way Drive
Canyon Lake, CA 92587
Phone:
951-244-6841 x415
Hours:
Summer (May - October)
Winter (November - April)
8 a.m. - 6 p.m. 6 a.m. - 10 p.m.
Lake Updates:
Lake Hotline Phone: 951-244-6841 x700
Physical Address:
Holiday Harbor
22180 Village Way Drive
Canyon Lake, CA 92587
Phone:
951-244-6841 x415
Hours:
Summer (May - October)
Winter (November - April)
8 a.m. - 6 p.m. 6 a.m. - 10 p.m.
Lake Updates:
Lake Hotline Phone: 951.244.6841 x700
About Marine Patrol
The Canyon Lake POA provides Marine Patrol services for the lake. Marine Patrol enforces the Canyon Lake POA's Rules & Regulations pertaining to the Lake & Marina Section. They ensure all boats on or above the water are registered with the Canyon Lake POA and they issue safety certificates and watercraft inspections. Additionally, Marina Patrol provides emergency towing and battery service.
Staff | |||
---|---|---|---|
Name | Title | Phone | |
Motteler, Don | Marine Patrol Captain | Email Don Motteler | 951-244-6841 x415 |
Member Services Department
Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587
Phone:
951-244-6841 x310
Email:
Email Member Services
Office Hours:
Monday - Friday
8 a.m. to 5 p.m.
Saturday
8:30 a.m. - 2 p.m.
Responsibilities:
Member Services is responsible for assisting the membership with general information such as:
- Golf memberships
- Guest passes
- Issuing vehicle and boat decals
- Obtaining Canyon Lake POA ID cards
- Processing payments
Staff | |||
---|---|---|---|
Name | Title | Phone | |
Gorham, William | Senior Member Services Manager | Email William Gorham | 951-244-6841 x319 |
Moore, Amanda | Member Services Manager | Email Amanda Moore | 951-244-6841 x318 |
Operations Department
Physical Address:
Canyon Lake POA Operations Building
29081 Longhorn Drive
Canyon Lake, CA 92587
Mailing Address:
29081 Longhorn Drive
Canyon Lake, CA 92587
Phone:
951-244-6841 x510
Hours:
Monday - Friday
7 a.m. to 4 p.m.
Closed Saturday & Sunday
The Operations Department manages the Canyon Lake POA's day-to-day functions and overall repair and maintenance of facilities, amenities, common areas, streets and public works. The Operations department strives to keep the aesthetics of the community appealing to residents and guests alike. It's not uncommon to see the Operations staff out and about making enhancements to improve the community.
Staff | |||
---|---|---|---|
Name | Title | Phone | |
Schneider, Steve | Director of Operations | Email Steve Schneider | 951-244-6841 x500 |
Marana, Cindy | Operations Manager | Email Cindy Marana | 951-244-6841 x513 |
Medina, Salvador | Field Superintendent | Email Salvador Medina | 951-244-6841 x518 |
O'Brien, Donna | Compliance Analyst | Email Donna O'Brien | 951-244-6841 x512 |
Hammond, Courtney | Administrative Assistant | Email Courtney Hammond | 951-244-6841 x515 |
Hardesty, Emily | Operations Specialist | Email Emily Hardesty | 951-244-6841 x521 |
Planning & Compliance Department
Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587
Mailing Address:
29081 Longhorn Drive
Canyon Lake, CA 92587
Phone:
951-244-6841 x320
Hours:
Monday - Friday
8 a.m. to 4 p.m.
Closed Saturday & Sunday
Responsibilities
This department oversees the enforcement of the Covenants, Conditions & Restrictions (CC&R) and Rules & Regulations which define to all homeowners the Covenants, Conditions, and Restrictions to home ownership within a common interest development. Daily responsibilities include:
- Architectural Review
- CC&R Enforcement
- Improvements
- New Construction
- Permits
- Weed Abatement
Staff | |||
---|---|---|---|
Name | Title | Phone | |
Mitchell, Cheryl | Senior Planning & Compliance Manager | Email Cheryl Mitchell | 951-244-6841 x321 |
Torres, Natalie | Planning & Compliance Specialist | Email Natalie Torres | 951-244-6841 x324 |
Trask, Katie | Planning & Compliance Hearing Administrator/Escrow Coordinator | Email Katie Trask | 951-244-6841 x326 |
Martinez, Dorothy | Planning & Compliance Generalist | Email Dorothy Martinez | 951-244-6841 x325 |
Conti, Shelly | Planning & Compliance Inspector | Email Shelly Conti | 951-244-6841 x327 |
Solis, Erik | Planning & Compliance Inspector | Email Eric Solis | 951-244-6841 x322 |
Wolford, Noah | Planning & Compliance Inspector | Email Noah Wolford | 951-244-6841 x320 |
Tennis Courts
Physical Address:
22210 Canyon Lake Drive N.
Canyon Lake, CA 92587
Phone:
951.244.6841 x610
Hours:
6 a.m. - 10 p.m.
Staff | |||
---|---|---|---|
Name | Title | Phone | |
Kielty, Bobby | Tennis President | Email Bobby Keilty | 951.760.1813 |