department & staff Directory

Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587

Phone:
951-244-6841 x610

Email:
Activities Department

Hours:
Monday – Friday
8 a.m. – 5 p.m.
Closed Saturday & Sunday

Responsibilities:
Activities manages many of the Canyon Lake POA's facilities along with recreational activities and the use of the Canyon Lake POA facilities and amenities.

Recreational Programming:
Activities coordinates a variety of recreation programming for the membership including:

• Aquatic programming
• Classes
• Community events
• Senior and youth activities 
• Special events such as Fiesta Day and the 4th of July Fireworks Show

Physical Address:
32001 Railroad Canyon Road
Canyon Lake, CA 92587

Phone:
951-246-1773

Physical Address:
32001 Railroad Canyon Road
Canyon Lake, CA 92587

Mailing Address:
32001 Railroad Canyon Road
Canyon Lake, CA 92587

Phone:
951-246-1782

Hours:
Daily from 6 a.m. to 6 p.m.

Physical Address:
32001 Railroad Canyon Road
Canyon Lake, CA 92587

Phone:
951-246-1773

Hours:
Monday through Thursday - 6 a.m. to 8 p.m.
Friday - 6 a.m. to 10 p.m.
Saturday & Sunday - 6 a.m. to 8 p.m.

Physical Address:
23066 Canyon Lake Drive
Canyon Lake, CA 92587

Phone:
951-246-2721

Responsibilities:
The Canyon Lake POA provides community patrol services for the community of Canyon Lake, their responsibilities include: Community Patrol and Marine Patrol Gate Access Control Enforcement of Rules & Regulations

When To Call Community Patrol:
Community Patrol can assist with the following non-emergency incidents:

• Barking or Loose Dogs
• Golf Carts Violating Rules and Regulations 
• Illegal Fishing 
• Loud Noise Complaints 
• Motorcycle Riding In Community 
• Parking Violations 
• Speeding Traffic Vehicles 
• Suspicious Vehicle/Person(s) 
• Traffic Sign Violations 
• Vandalism To Association Property 
• Vehicle Accidents 

Call 9-1-1 For Emergencies
For emergency situations, always call 9-1-1 for help. In any emergency police, fire or medical situation call 9-1-1 to report a crime, fire, heart attack, serious injury or any incident requiring an immediate response.

Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587

Phone:
951-244-6841 x210

Email:
Email Corporate Department

Hours:
Monday – Friday
8 a.m. – 5 p.m.
Closed Saturday & Sunday

Services:
Corporate's services include maintaining records, disseminating information on the activities of the Canyon Lake POA; promoting adherence to the Canyon Lake POA's governing documents, and providing other administrative and management support to the membership.

Physical Address:
31512 Railroad Canyon Road
Canyon Lake POA Office
Canyon Lake, CA 92587

Phone:
951-244-6841 x213

Hours:
Monday – Friday
8 a.m. – 5 p.m.
Closed Saturday & Sunday

Forms :
Appeals Request

Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587

Phone:
951-244-6841 x218

Fax:
951-246-1770

Hours:
Monday – Friday
8 a.m. – 5 p.m.
Closed Saturday & Sunday

Responsibilities:
Human Resources is responsible for administering employee policies, procedures, and practices. This department provides vision and leadership to promote an environment that values excellence, diversity, creativity, and productivity at all levels of the organization.

Policies:
Human Resources ensures that all personnel policies adopted by the Canyon Lake POA's Board of Directors are carried out in a reasonable and consistent manner, and to provide for the Canyon Lake POA's compliance with state and federal statutes involving personnel management.

Physical Address:
Holiday Harbor
22180 Village Way Drive
Canyon Lake, CA 92587

Phone:
951-246-3473

Hours:
March – October
6 a.m. – 9 p.m.

November – February
8 a.m. – 6 p.m. 
 

Lake Updates:
Lake Hotline Phone: 951-244-6841 x700

Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587

Phone:
951-244-6841 x310

Email:
Email Member Services

Office Hours:
Monday – Friday
8 a.m. – 5 p.m.

Saturday
8:30 a.m. – 2 p.m.

Responsibilities:
Member Services is responsible for assisting the membership with general information such as:

• Golf memberships
• Guest passes
• Issuing vehicle and boat decals
• Obtaining Canyon Lake POA ID cards
• Processing payments

Physical Address:
Canyon Lake POA Operations Building
29081 Longhorn Drive
Canyon Lake, CA 92587

Mailing Address:
29081 Longhorn Drive
Canyon Lake, CA 92587

Phone:
951-244-6841 x510

Hours:
Monday – Friday
7 a.m. – 4 p.m.
Closed Saturday & Sunday

The Operations Department manages the Canyon Lake POA's day-to-day functions and overall repair and maintenance of facilities, amenities, common areas, streets and public works. The Operations department strives to keep the aesthetics of the community appealing to residents and guests alike. It's not uncommon to see the Operations staff out and about making enhancements to improve the community.

Physical Address:
Canyon Lake POA Office
31512 Railroad Canyon Road
Canyon Lake, CA 92587

Mailing Address:
29081 Longhorn Drive
Canyon Lake, CA 92587

Phone:
951-244-6841 x320

Hours:
Monday – Friday
8 a.m. – 4 p.m.
Closed Saturday & Sunday

Responsibilities
This department oversees the enforcement of the Covenants, Conditions & Restrictions (CC&R) and Rules & Regulations which define to all homeowners the Covenants, Conditions, and Restrictions to home ownership within a common interest development. Daily responsibilities include:

• Architectural Review
• CC&R Enforcement
• Improvements
• New Construction
• Permits
• Weed Abatement

Physical Address:
22210 Canyon Lake Drive N.
Canyon Lake, CA 92587

Phone:
951.244.6841 x610

Hours:
6 a.m. – 10 p.m.